Meeting the dual expectations of the CQC/CIW and a Local Authority is an increasingly difficult task, especially for those providers and Registered Managers who do not have the benefit of a corporate Head Office compliance function.
A Home has very little margin for error as CQC or CIW inspections continue to be unannounced, and Homes face much greater scrutiny from a K.L.O.E.S. and Fundamental Standards based inspection process that means providers must now evidence how they have met the new regulations.
Cornerstone has extensive experience and expertise of identifying areas of non-compliance and developing, implementing and monitoring action plans to ensure these areas are addressed. Our core services include:
- Pre CQC or CIW inspection audit to highlight areas of non-compliance.
- Provide documented action plans to ensure these shortcomings can be addressed.
- Post CQC or CIW inspection action plans to assist the service in becoming fully compliant with regulations.
- Provision of a full suite of policies and procedures relevant to Nursing, Residential, and Learning Disabilities care to comply with CQC or CIW regulations.
- Implementation of a Quality Assurance system so that a service can maintain and
monitor its performance and provide evidence for inspecting bodies.
- A 24/7 On-Call guidance service for the Home Manager or senior staff to contact our professionals. This can be done on a short-term basis for holiday, sickness or maternity cover; or a long-term arrangement to ensure standards are maintained.
- Environmental Audits can be carried out to ensure all Health & Safety certificates are held and the appropriate monitoring systems are in place.